MATERNITY CARE COORDINATION provides case management to Medicaid eligible pregnant women to help them define and address priority needs. The Maternity Care Coordinator may be a Registered Nurse or a Social Worker who develops a care coordination plan to encourage positive pregnancy, childbirth, and parenting issues. Referrals are made to appropriate service providers as needed.

CHILD SERVICE COORDINATION provides emotional support and counseling to families with children who are diagnosed with, or at increased risk, for developmental delays. The Child Service Coordinator is a Registered Nurse or Social Worker whose role is to identify and follow young children who meet eligibility requirements. These coordinators also develop a plan of care with the family to help them identify priority needs and makes appropriate referrals as needed to help them meet those needs.

MATERNAL OUTREACH WORKERS provide intensive social support for the expectant mother during her pregnancy, as well as helping with learning basic child care skills. The Maternal Outreach Worker continues to support and provide parenting education during the child's first year of life. The goal of the MOW program is to help reduce infant mortality.

POSTPARTUM NEWBORN ASSESSMENTS are conducted by a Registered Nurse who will visit Medicaid-eligible mothers and their newborn infants within 3 - 7 days of discharge from the hospital. The RN completes a medical assessment on mother and baby, as well as providing the families with referrals to community resources. The nurse answers questions, discusses self-care for the mother and infant care for the baby. The RN is trained as a breastfeeding educator and can address problems that may arise in the first week at home.

SIDS/GRIEF COUNSELING provides a counseling and support network to Surry County families who suffer the loss of a child due to Sudden Infant Death Syndrome (SIDS). SIDS counseling in offered to help families work through their loss and grief, and to provide information on SIDS, the grief process, and community resources. SIDS counselors are available for autopsy review and responsible for sending data to Raleigh for statistical review. They also provide community education through presentations to groups, health fairs, etc. They are also available for provide grief counseling to any family who has lost a child whether SIDS, miscarriage, or stillborn.

CHILD CARE HEALTH CONSULTANT/SMART START PROGRAM consists of a Health Education Specialist who provides assistance to child care providers in obtaining needed in-service education, assists in developing written policies and procedures concerning health and safety issues, reviews health and immunization records, makes appropriate referrals to community resources, and provides assistance with special needs children. The Health Educator will conduct assessments of the environment and operations of child care facilities to identify specific areas of concern. The Health Educator is trained as an ITS-SIDS trainer and provides mandated training to all child care providers.